These terms explain what you can expect from us and what we ask of you. We have written them in plain language so everything is clear from the start.
Last updated: December 2025
When you use our website or work with us to find insurance, you agree to these terms. We know legal documents can feel overwhelming, so we have made this one as straightforward as possible.
HeapInsuranceAgency helps people explore and compare insurance options. We connect you with coverage that fits your needs, and we are here to guide you through the process every step of the way.
We help you understand different types of insurance and find coverage that makes sense for your life. We work with various insurance carriers to bring you options for auto, home, health, life, medicare, and travel insurance.
While we provide guidance and help you compare policies, the actual insurance coverage comes from the insurance companies themselves. We act as your guide, helping you navigate the options and make informed choices.
When you share information with us, we trust that it is accurate. The quotes and recommendations we provide are based on what you tell us about your situation. If the information changes or was not quite right, it could affect your coverage or rates.
We ask that you review any policy documents carefully before making a final decision. If something does not look right or you have questions, let us know. We are here to help you understand everything before you commit.
Our website is meant to help you learn about insurance and connect with our team. You are welcome to browse, read our content, and reach out to us through the contact forms we provide.
We ask that you use the site in good faith. Please do not try to interfere with how it works, copy our content without permission, or use any automated tools to access our systems. These things can hurt the experience for everyone.
We do our best to provide helpful and accurate information about insurance. However, the insurance world changes often, and rates or coverage details can shift. What you see on our website is meant to educate and inform, but your actual policy terms will come from the insurance carrier.
If you ever find something on our site that seems outdated or incorrect, please let us know. We appreciate your help in keeping our information useful and current.
When you give us your contact details, you allow us to reach out about your insurance needs. We might call, email, or text you with information, updates, or answers to your questions.
We respect your time and will not flood your inbox or phone with messages. If you ever want us to stop contacting you, just say the word. We will update our records right away and honor your request.
We work hard to give you great service and helpful guidance. But there are limits to what we can control. The insurance carriers set their own terms, and we cannot guarantee that every claim will be approved or that every policy will work out exactly as expected.
Our role is to help you find good options and understand them clearly. The final decisions about coverage and claims rest with the insurance companies that issue the policies.
From time to time, we may need to update these terms. When we do, we will change the date at the top of this page. If we make significant changes that affect how we work together, we will try to let you know directly.
We encourage you to check back here occasionally to stay informed. Your continued use of our website and services means you accept any updates we have made.
If anything in these terms is unclear or you have questions about how we work, we are happy to explain. You can reach us by email at [email protected] or by phone at +1 (570) 353-8867.
We believe in being open and accessible. If something does not make sense, ask us and we will walk you through it in plain terms.