We want you to understand how we handle your information. This page explains everything in plain language, without the confusing legal talk.
Last updated: December 2025
When you visit our website or ask about insurance, we collect some basic information to help us serve you better. This includes your name, email address, phone number, and any details you share with us about your insurance needs.
We also collect some technical information automatically when you browse our site. This includes things like your device type, browser, and how you found us. We use this to make our website work smoothly and to understand what pages people find helpful.
We use your information for one main purpose: to help you find the right insurance. When you reach out to us, we use the details you share to understand your situation and offer guidance that makes sense for you.
We may also use your contact information to follow up with you, answer questions, or let you know about updates that might affect your coverage. If you ever want us to stop contacting you, just let us know and we will respect that right away.
HeapInsuranceAgency does not sell, rent, or trade your personal information to third parties for marketing purposes. Your trust means everything to us, and we would never do anything to break it.
There are times when we need to share some information with insurance carriers to get you quotes or set up your policy. We only share what is necessary, and we work with companies that take privacy seriously too.
If the law requires us to share information, we will do so. But outside of these situations, your details stay with us.
We take security seriously. Our website uses modern protection to keep your information safe when you share it with us. We store your data on secure systems and limit who can access it to only the people who need it to help you.
While no system is perfect, we do our best to protect your information. We regularly review our practices to make sure we are doing things right and keeping up with the latest security standards.
Our website uses cookies, which are small files that help us remember things about your visit. For example, cookies help us understand which pages you look at and how you move around our site. This helps us make the experience better for everyone.
You can control cookies through your browser settings. If you turn them off, most of our site will still work fine, though some features might not work as smoothly as they should.
You have control over your information. If you want to know what data we have about you, just ask. We will be happy to tell you. If something is wrong or outdated, we can fix it. And if you want us to delete your information, we will do that too, as long as we do not need it for legal reasons.
We believe you should be in charge of your own data. If you have questions or requests about your information, reach out to us anytime and we will take care of it.
Sometimes we need to update this privacy policy. When we do, we will change the date at the top of this page. If we make big changes that affect you, we will try to let you know directly.
We encourage you to check back here from time to time to stay informed about how we protect your privacy. Our goal is to always be open and honest with you.
If you have any questions about this privacy policy or how we handle your information, we are here to help. You can reach us by email at [email protected] or by phone at +1 (570) 353-8867.
We believe in being open and accessible. If something about our privacy practices does not make sense to you, ask us and we will explain it in a way that does.